pej64 Frequently Asked Questions

pej64 requires a valid Indonesian national identity card (KTP) as the primary identity document. For address verification, a recent utility bill, bank statement (issued within 90 days), or a screenshot of your registered Indonesian bank account showing your name and address is accepted. For payment verification, a photograph or scan of the front of your bank card or e-wallet account screenshot may be requested. All documents are reviewed by our compliance team within 24 hours during business days.

The minimum age to register and play on pej64 is 21 years old. This is a strict requirement — no exceptions are made. Age is verified during the KYC process using your KTP. Any account found to belong to a player under 21 will be immediately closed and all associated funds forfeited. pej64 operates a zero-tolerance policy on underage gambling.

Click the "Forgot Password" link on the pej64 login page and enter the email address registered to your account. A password reset link will be emailed to you within a few minutes. If you do not see the email, check your spam or junk folder. The reset link expires after 60 minutes. If you continue to have trouble accessing your account, contact our 24/7 live chat support team who can assist with identity-verified manual resets.

No. pej64 strictly enforces a one-account-per-player policy. Duplicate accounts are detected during KYC verification and through our fraud monitoring systems. If multiple accounts are found to belong to the same individual, all associated accounts will be suspended, bonuses forfeited, and the case reviewed by our compliance team. If you believe a duplicate account was created in error, contact support immediately to resolve the matter.

Deposits made via BCA bank transfer are typically credited to your pej64 account within 1 to 5 minutes during normal banking hours (Monday to Friday, 08:00–20:00 WIB). Transfers initiated outside these hours or during national holidays may take slightly longer. If your deposit has not been credited within 30 minutes, contact our live chat support with your transfer receipt (bukti transfer) and we will investigate immediately.

pej64 supports deposits via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), and Bank Permata for local bank transfers. For e-wallet deposits, OVO, DANA, GoPay, ShopeePay, and LinkAja are all accepted. All transactions are processed in Indonesian Rupiah (IDR / Rp). No international wire fees are charged on deposits made through supported local payment channels.

The minimum deposit on pej64 is Rp 10.000 for e-wallet transactions (OVO, DANA, GoPay) and Rp 25.000 for local bank transfers (BCA, BRI, BNI, Mandiri). There is no maximum deposit limit for standard accounts, though high-value deposits may trigger an additional verification step in line with our AML compliance policy. VIP accounts enjoy elevated deposit thresholds and dedicated transaction support.

The minimum withdrawal to a Mandiri bank account is Rp 50.000. Withdrawals to BCA, BRI, and BNI carry the same Rp 50.000 minimum. For e-wallet withdrawals (OVO, DANA, GoPay), the minimum is Rp 20.000. Withdrawal requests are processed within 15 minutes for verified accounts during business hours (WIB). Your receiving bank account must be registered in the same name as your verified pej64 account — third-party withdrawals are not permitted.

pej64 does not charge any platform-side withdrawal fees for standard transactions to BCA, BRI, BNI, Mandiri, and supported e-wallets. Your receiving bank may apply its own interbank transfer fee (biaya transfer antar bank), which is outside pej64's control. pej64 recommends using the same bank for both deposits and withdrawals to minimise any potential third-party charges.

Yes. You can fund your pej64 account using OVO and then use that balance to play togel (Indonesia's traditional numbers lottery) on the Platform. OVO deposits are credited within minutes, allowing you to participate in upcoming draw cycles without delay. pej64 offers multiple togel markets including 2D, 3D, and 4D formats, with draws running throughout the day across various Asian lottery pools.

pej64 covers an extensive range of football markets, including BRI Liga 1 (featuring clubs like Persija Jakarta, Persib Bandung, and Bali United), the English Premier League, La Liga, Serie A, Bundesliga, UEFA Champions League, and FIFA World Cup. Betting options include Asian handicap (voor bola), over/under, correct score, first goalscorer, mix parlay (accumulator), and in-play live betting. Timnas Indonesia (Garuda) fixtures, including Piala AFF matches, are also featured.

Mix parlay (an accumulator bet) lets you combine two or more match selections into a single bet slip. All selections must win for the bet to pay out — but in return, odds are multiplied together, producing significantly larger potential returns than single-match wagers. On pej64, mix parlay is available for football, basketball, and other sports. The minimum number of selections per mix parlay ticket is two, and the minimum stake is Rp 1.000.

pej64 features a wide catalogue of slot gacor (high-payout slot games) from leading studios including Pragmatic Play, NetEnt, Microgaming, and Pocket Games Soft. RTP (Return to Player) is the theoretical percentage of total wagers a slot returns to players over a very large number of spins. For example, a slot with a 96.5% RTP returns Rp 96.500 for every Rp 100.000 wagered on average over time. RTP figures for all games are displayed on individual game information pages.

pej64 offers live sabung ayam (traditional cockfighting) betting via our S128 and SV388 integrations, streamed in real time with Meron (red corner) and Wala (blue corner) wagering options. Matches are staged in licensed arenas and broadcast with minimal delay. Bets can be placed on individual fights, fight outcomes, or fight duration markets. A stable internet connection is recommended for live sabung ayam to ensure you do not miss fast-moving in-play odds updates.

Yes. pej64 is fully optimised for mobile browsers on both Android and iOS devices — no app download is required. The mobile site loads quickly on standard Indonesian mobile data connections (4G/LTE) and supports the full feature set including sports betting, live casino, slots, togel, and account management. pej64 recommends using the latest version of Chrome (Android) or Safari (iOS) and adding the site to your home screen for instant access.

All BRI Liga 1 match bets on pej64 are settled on the result at the end of 90 minutes of regular time (plus injury time), unless a specific market states otherwise. If a match is postponed or abandoned before 90 minutes are completed, bets will be voided and stakes returned, unless the match is completed on the same calendar day (WIB). Asian handicap (voor bola) markets for BRI Liga 1 follow standard Asian Handicap rules — a push (void) outcome applies when the handicap results in an exact tie.

pej64 offers a welcome bonus to newly registered and verified players on their first qualifying deposit. Bonus details — including the percentage match, maximum bonus amount in IDR, and minimum deposit threshold — are displayed on the promotions section of the Platform and are subject to change. New players are encouraged to review the current offer at the time of registration. Bonuses are credited to your account automatically upon meeting the qualifying deposit condition.

Wagering requirements (also called rollover or turnover requirements) specify how many times a bonus amount must be bet before it can be withdrawn as cash. For example, if you receive a Rp 100.000 bonus with a 10x wagering requirement, you must place total wagers of Rp 1.000.000 before the bonus converts to withdrawable funds. pej64 displays wagering requirements clearly on each promotion page. Different game types may contribute different percentages toward fulfilling wagering requirements — slots typically contribute 100%, while live casino may contribute less.

Yes. pej64 runs weekly cashback and rebate promotions for sports betting, live casino, and slot players. Cashback is calculated as a percentage of net losses over the qualifying period and is credited directly to your account, typically with low or zero wagering requirements. Rebate (rollingan) promotions for live casino and slots return a percentage of your total turnover regardless of win or loss outcome. Full details of active promotions are available in the promotions section of your pej64 account.

The pej64 VIP programme rewards consistent, loyal players with tiered benefits that grow as your activity on the Platform increases. As you progress through VIP tiers, you unlock higher withdrawal limits, personalised cashback rates, priority customer support, dedicated account managers, and exclusive promotional offers not available to standard-tier players. VIP tier eligibility is assessed based on deposit volume and wagering activity over a rolling period. Contact our support team for a full breakdown of VIP tier thresholds and benefits.

pej64 is an internationally licensed and regulated online betting platform. The site uses 256-bit SSL encryption — the same standard employed by major Indonesian banks for their online banking portals — to protect all data transmissions. All casino and slot games are certified as provably fair by independent testing laboratories. Player funds are held in segregated accounts, separate from the company's operational funds. pej64 publishes its licensing credentials and security certifications in the Platform's legal section.

Log in to your pej64 account and navigate to Account Settings, then select Responsible Gaming. From there, choose Deposit Limits and set your preferred daily, weekly, or monthly cap in IDR. Limits take effect immediately. Reducing a limit is instant; increasing a limit requires a mandatory 7-day cooling-off period before the new higher limit becomes active. This built-in dela y is designed to protect you from making impulsive decisions in the heat of the moment.

Self-exclusion is a formal request to have your pej64 account locked for a defined period — available in 6-month, 1-year, 2-year, and permanent durations. Once active, you cannot deposit, wager, or receive promotional communications for the duration of the exclusion. To activate self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact our 24/7 live chat team who can initiate it on your behalf. Reactivation after the minimum 6-month period requires a review by our responsible gaming team.

pej64 takes problem gambling seriously. If you feel that gambling is negatively affecting your finances, relationships, or mental health, please reach out to our 24/7 live chat support team immediately — all conversations are confidential and handled by trained responsible gaming personnel. You can also email us at [email protected]. Our team can help you activate deposit limits, a cool-off period, or full self-exclusion on the spot. Additional resources are available on our dedicated Responsible Gaming page.