At pej64, protecting your personal data is a core operational responsibility, not an afterthought. This Privacy Policy explains exactly what data we collect, why we collect it, how we use and protect it, and what rights you hold as a player. Please read it carefully alongside our Terms & Conditions.
Privacy at a Glance
These six principles summarise pej64's approach to data privacy. The full legal text follows in the sections below.
All data transmitted between your device and the pej64 platform is secured using AES-256 encryption. This is the same standard used by major Indonesian banks including BCA and BNI for their online banking portals.
pej64 does not sell, rent, or commercially trade your personal data to any third party under any circumstances. Your betting history, identity documents, and payment details remain strictly internal.
We collect only the personal data that is strictly necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. We do not collect data speculatively.
You retain the right to access, correct, port, and — in defined circumstances — request the deletion of your personal data at any time by contacting pej64 support. We respond to all valid data requests within 30 days.
Personal data and KYC documents are stored on encrypted servers with strict access controls. Only authorised compliance personnel can access identity documents, and all access events are logged and audited.
In the unlikely event of a data breach that affects your personal information, pej64 commits to notifying affected players via their registered email address within 72 hours of the breach being confirmed and assessed.
For the purposes of this Privacy Policy, the following definitions apply:
pej64 acts as the Data Controller in respect of all Personal Data collected from Players and visitors to the Platform. As Data Controller, pej64 determines the purposes for which your data is collected, the legal basis upon which it is processed, how long it is retained, and the third parties — if any — with whom it may be shared under strictly defined conditions.
All data-protection inquiries, access requests, deletion requests, and complaints should be directed to pej64's designated Data Protection contact. Contact details are provided in Section 14 of this Policy.
pej64 collects the following categories of Personal Data, in each case only to the extent necessary for the purposes described in this Policy:
| Data Category | Specific Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, KTP number, nationality | Registration form; KYC upload |
| Contact Data | Email address, mobile phone number, residential address | Registration form; account profile updates |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI), e-wallet IDs (OVO, DANA, GoPay), transaction history | Deposit/withdrawal forms; payment processor integration |
| KYC Documents | Scanned KTP, proof of address, selfie with KTP | KYC verification upload portal |
| Behavioural Data | Wager history, game sessions, login times, deposit patterns | Automated platform logging |
| Technical Data | IP address, device type and OS, browser type and version, session identifiers | Automatic collection via server logs and cookies |
| Communication Data | Live chat transcripts, support email content, survey responses | Support channel interactions |
pej64 does not collect sensitive categories of personal data (such as racial origin, religious beliefs, health records, or political opinions) unless explicitly required to do so by applicable law or regulation and with your explicit consent.
pej64 processes your Personal Data on one or more of the following legal bases:
pej64 uses the Personal Data it collects for the following specific purposes:
pej64 does not sell, rent, or commercially trade your Personal Data to any third party. However, to operate the Platform effectively, pej64 shares Personal Data with the following categories of trusted processors, each bound by stringent contractual obligations:
Where a transfer involves processing outside pej64's direct control, pej64 ensures that any Data Processor adheres to contractual standards at least as protective as those set out in this Privacy Policy.
pej64 retains Personal Data for no longer than is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by applicable law, regulation, or a specific contractual obligation. The table below sets out pej64's standard retention periods:
| Data Type | Standard Retention | Rationale |
|---|---|---|
| Account & Identity Data | Duration of active account + 6 years after closure | AML and regulatory record-keeping obligations |
| KYC Documents | 5 years from the date of submission | Verification and re-verification compliance |
| Transaction Records | 7 years | Financial record-keeping and dispute resolution |
| Betting / Game History | 2 years | Dispute resolution and responsible gaming monitoring |
| Communication Data | 3 years | Support quality and customer claim resolution |
| Technical Logs | 12 months | Security monitoring and fraud detection |
| Marketing Data | Until consent is withdrawn | Opt-out compliance and consent management |
Upon expiry of the applicable retention period, Personal Data is securely deleted, destroyed, or irreversibly anonymised so that you can no longer be identified from the retained data.
pej64 deploys a comprehensive, layered security architecture to safeguard your Personal Data against unauthorised access, alteration, disclosure, or destruction. Key measures include:
pej64 uses cookies and similar tracking technologies to enhance your experience, maintain session integrity, and gather analytical information. For full details, please refer to our cookie practices below:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session Cookies | Required to operate the Platform — maintain login state, remember account preferences, and process transactions securely | Session-based |
| Analytics Cookies | Help pej64 understand how players use the Platform, enabling continuous improvement of features, content, and performance | Up to 12 months |
| Functionality Cookies | Remember display preferences, language selections, and interface customisations across visits | Up to 6 months |
| Fraud Prevention Cookies | Support pej64's security and anti-fraud systems by identifying unusual or suspicious device/session behaviour | Up to 3 months |
Where required under applicable law, pej64 will obtain your consent prior to setting non-essential cookies. You may manage or disable cookies through your browser settings; however, disabling essential cookies may prevent you from using certain features of the Platform.
As a pej64 player, you hold the following specific rights in respect of your Personal Data. You may exercise any of these rights at any time by contacting pej64 support via the channels listed in Section 14:
You may request a copy of all Personal Data pej64 holds about you, together with information on how it is processed, for what purposes, and with whom it has been shared.
You may request that any inaccurate, incomplete, or outdated Personal Data held about you be corrected or completed without undue delay.
You may request the deletion of your Personal Data where the data is no longer necessary for its original purpose, where you withdraw consent, or where processing is otherwise unlawful. Statutory retention obligations may limit this right.
You may request that pej64 restrict processing of your Personal Data in defined circumstances, such as where you contest the accuracy of the data or object to processing.
You may request that Personal Data you have provided to pej64 be transmitted to another controller in a structured, machine-readable format, where technically feasible.
You may object to processing based on legitimate interests, and you may withdraw consent to marketing communications at any time. We will cease processing in accordance with applicable law.
A verified request founded on any of these rights will be actioned within 30 calendar days of receipt. Where a request is complex or requires additional time, pej64 will notify you and provide a revised timeframe.
The pej64 Platform is strictly for adults aged 21 years and over. pej64 does not knowingly collect, solicit, or process Personal Data from individuals under the age of 21, and the Platform is not directed at minors in any respect.
In line with our strict 21+ policy, pej64 will investigate any report or indication that a minor has registered an account or submitted Personal Data through the Platform. Where confirmed, the affected account will be immediately suspended, any associated balance forfeited, and the relevant Personal Data deleted from pej64's systems without undue delay.
If you believe a minor has accessed the Platform, please contact our support team immediately at [email protected] so that we can take appropriate action.
pej64 operates under an international regulatory licence, and as such, your Personal Data may be processed and stored on servers located outside the Republic of Indonesia. Where your data is transferred across national borders, pej64 ensures that such transfers are adequately protected in one of the following ways:
pej64 ensures that regardless of where your data is processed, it is subject to the same degree of protection and security as set out in this Privacy Policy.
pej64 reserves the right to update, amend, or revise this Privacy Policy at any time. Where a significant change is introduced that materially affects your rights or the way pej64 processes your Personal Data, pej64 will notify you via the email address registered to your account and, where reasonably practicable, display a prominent notice on the Platform at least 7 days before the revised Policy takes effect.
Continued use of the Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any material revision, you may close your account and withdraw any remaining funds before the effective date.
If you have any questions about this Privacy Policy, wish to exercise any of your data-protection rights, or wish to lodge a complaint about pej64's data-handling practices, you may contact our support team through any of the following channels:
You may also lodge a formal complaint with the competent data-protection authority in your jurisdiction of residence. pej64 will cooperate fully with any such authority and will respond to any lawful request for information or action as required by applicable law.
Your Data, Your Rights
pej64 writes its legal documents in plain, readable English so you always understand exactly how your data is handled. If anything is unclear, our support team is here to help you.
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